Method
From diagnostic to proven gain
Six stages, in this order. Each one exists to reduce the risk of the next — for both sides. The rule that holds them together: no measurement without a baseline agreed in writing beforehand.
- 1
Executive discovery
A conversation with maintenance, engineering or operations leadership — not with IT — to state the problem in one sentence and estimate, together with the client, the order of magnitude at stake.
No fee - 2
Paid diagnostic
Data mapping, baseline construction, opportunity sizing and a formal business case. Never free — it is the phase with the most expensive technical effort.
6 to 10 weeks - 3
Controlled pilot
One corridor, one workshop or one asset family, on a delimited perimeter with a baseline agreed in writing before the start.
Delimited scope - 4
Proof in committee
Technical and financial measurement of the result, approved by a joint client + Headway committee with audit rights on both sides.
Contracted window - 5
Implementation and licence
Full integrations, client team training, joint governance, entry into production and annual platform licence.
Multi-year contract - 6
Expansion
Other corridors, other asset families and, when it makes commercial sense, the adjacent product. Expansion follows client demand, not a rigid internal roadmap.
Per account
Next step
What makes the gain enforceable
A variable component without a methodology defined in advance produces disputes rather than trust. These are the items the contract fixes before any measurement.
Baseline and reference period
The historical period, the indicators and their official data sources, defined and signed at kick-off.
Excluded events
Force majeure, strikes, extreme weather and client decisions unrelated to the product, listed before measurement begins.
Volume and operational change
Explicit treatment of volume effects, inflation and operational changes that would distort comparison with the historical period.
Joint validation and audit
A committee formed by both parties approves the figures, and both hold audit rights over methodology and data.
Floor and cap
Contractual limits protecting both sides from unforeseen extreme outcomes.
Recommendations not executed
They generate no charge on unrealised gain — and cannot be used to invalidate the baseline either.
Next step
How much of your maintenance budget is well allocated?
The conversation starts with the problem, not the platform: which decision is made today without enough data, and what the order of magnitude would be if it improved. Thirty minutes, no corporate deck.